Salesforce Business Analyst
Job Details

About the Company:

Tokyo Techies is an IT company that provides One-stop IT consulting and Business Software Solutions for enterprises. One of our key partners in the cybersecurity field is providing world-class cybersecurity products and services to various large enterprises all around the world. We are now supporting them to find strong candidates to fill this open position.

We will provide detailed company information after the resume screening process.

About the role:

We are looking for a proactive individual that can help us continually improve and enhance our Salesforce platform, gathering requirements and feedback, and designing scalable best practice solutions.

The ideal candidate will have a good understanding of the Salesforce platform, can understand both our current setup and our business objectives, and can quickly identify improvement areas. The Salesforce Business Analyst should be comfortable with change management and governance, as well as communicating, prioritizing, and managing all aspects of a Salesforce project.

The position involves liaising with stakeholders at all levels with the ability to communicate technical information in layman’s terms, clearly explaining design/logic options and their potential impact. The Salesforce Business Analyst must be able to translate desired business outcomes into actionable documented requirements.

We are considering candidates located in Tokyo, Japan.

Essential Functions:

  • Able to work in a team environment
  • Work with internal customers to understand desired business outcomes
  • Translate desired business outcomes into documented requirements that are aligned with best practices for our Salesforce platform
  • ​​Excellent communication skills to include verbal, written & presentation

Skill Requirements:

  • Analyze desired business outcomes
  • Document requirements in alignment with Salesforce best practices
  • Collaborate with cross-functional teams, including developers, administrators, and business users, to ensure successful delivery of solutions

Required Education and Experience:

  • 2+ years of experience in the Salesforce ecosystem
  • Excellent communication skills to interact with both technical and non-technical stakeholders
  • Fluent with spoken and written English and Japanese

Preferred Education and Experience:

  • Salesforce and/or Business Analyst certifications

Perks and Benefits

world

Flexibility

  • Flexible scheduling and work environment
  • Tokyo Techies offers flex-time scheduling with a core time from 10AM to 3PM. Remote work is acceptable though attendance at the office or client facility may be required in some cases.
  • Casual Dress Code
  • We encourage our employees to dress comfortably at work. Business attire is required only if necessary (i.e. formal client meetings).
perks and benefits

Subsidies

  • Certificate Acquisition and Course Completion Support
  • Tokyo Techies encourages employees to enroll in relevant courses and apply for certifications to develop their personal skills. Course fees will be provided by the company and a bonus will be given for acquiring a certificate in Cloud, Security, or Japanese/English language (i.e. JLPT/TOEIC).
  • Transportation Allowance
  • All regular employees will be given a transportation allowance going to and from work, and other work-related transportation expenses.
colaboration1

Bonuses

Performance Bonus
  • Performance bonuses based on overall performance will be awarded usually twice each year. On top of scheduled bonus, all employees are qualified to receive a spot bonus for an exceptional performance.
Employee and Client Referral Bonus
  • Refer your friends to work at Tokyo Techies for an employee referral bonus.
  • Client referral bonuses are also offered. Compensation amount varies on the cost of the project
Travel 1

Relaxation

Holidays and Paid Annual Leave
  • Paid annual leave is awarded to full-time employees which can be used for vacation, sick-leave and other personal matters. A 10-day paid leave is offered during the first year, with the duration increasing every passing year to a maximum of 20 days annually.
Team Gathering and Retreat
  • Tokyo Techies is building a relaxed, yet professional environment for all its employees. We have a regularly monthly techies gathering where you can bring your friends and family to share delicious food and drinks. Occasionally, we also plan out of town retreats.
world

Flexibility

  • Flexible scheduling and work environment
  • Tokyo Techies offers flex-time scheduling with a core time from 10AM to 3PM. Remote work is acceptable though attendance at the office or client facility may be required in some cases.
  • Casual Dress Code
  • We encourage our employees to dress comfortably at work. Business attire is required only if necessary (i.e. formal client meetings).
perks and benefits

Subsidies

  • Certificate Acquisition and Course Completion Support
  • Tokyo Techies encourages employees to enroll in relevant courses and apply for certifications to develop their personal skills. Course fees will be provided by the company and a bonus will be given for acquiring a certificate in Cloud, Security, or Japanese/English language (i.e. JLPT/TOEIC).
  • Transportation Allowance
  • All regular employees will be given a transportation allowance going to and from work, and other work-related transportation expenses.
colaboration1

Bonuses

Welcome Bonus
  • A welcome bonus equivalent to one month’s salary will be awarded to each full-time employee joining Tokyo Techies.
Employee and Client Referral Bonus
  • Refer your friends to work at Tokyo Techies for an employee referral bonus.
    • Sum of 200,000 JPY shall be awarded for successfully introducing a regular full-time employee.
    • Sum of 40,000 JPY shall be awarded for successfully introducing a part-time employee.
  • Client referral bonuses are also offered. Compensation amount varies on the cost of the project.
Performance Bonus
  • Performance bonuses based on overall performance will be awarded usually twice each year. On top of scheduled bonus, all employees are qualified to receive a spot bonus for an exceptional performance.
Travel 1

Relaxation

Holidays and Paid Annual Leave
  • Paid annual leave is awarded to full-time employees which can be used for vacation, sick-leave and other personal matters. A 12-day paid leave is offered during the first year, with the duration increasing every passing year to a maximum of 20 days annually.
Team Gathering and Retreat
  • Tokyo Techies is building a relaxed, yet professional environment for all it’s employees. We have a regularly monthly techies gathering where you can bring your friends and family to share delicious food and drinks. Occasionally, we also plan out of town retreats.
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