Tokyo Techies, a leading IT consulting and innovative software products provider, is proud to announce the launch of Kotae V2, the evolved version of its acclaimed AI chatbot. Building on the remarkable success of the original Kotae, this major upgrade amplifies the power of Large Language Models (LLM) to transform customer interactions into a seamless, engaging, and insightful experience.

The next generation of customer support chatbot

Kotae is a cutting-edge AI chatbot that transforms your website into a 24/7 lead generation powerhouse. It delivers instant customer support via smart text and real-time voice chat, converting visitor interactions into high-quality leads. With deep analytics, effortless lead escalation, and a lightning-fast, no-code setup, Kotae empowers your business to unlock valuable insights and drive conversions, all while keeping your customer engagement seamless and modern.

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What’s New with Kotae V2?

• Modern, Intuitive Experience:
  A completely revamped design offers a sleek, futuristic interface that is clutter-free and user-friendly. The new interface streamlines management and enables businesses to access a full suite of tools with ease, ensuring that teams can focus on what matters most.
  
  
• Enhanced Communication Channels:
  Recognizing the evolving needs of digital communication, Kotae V2 now supports both text and real-time voice chat. This multi-channel approach allows for more natural and immediate interactions, catering to diverse visitor preferences.
  
  
• Deep Analytics and Actionable Insights:
  The interactive dashboard provides in-depth analytics and summarized conversation histories, delivering actionable insights into visitor behavior and intent. Detailed keyword reports and preset questions help businesses tailor interactions and steer conversations towards fruitful outcomes.
  
  
• Accelerated Training & Customization:
  Leveraging lightning-fast training speeds, Kotae V2 adapts quickly to your growing knowledge base, from website content and document files to PDFs, DOCX, and beyond. Customizable features including theme colors, avatar logos, and welcome messages allow you to align the chatbot with your brand identity effortlessly.
  
  
• Effortless Integration and Lead Management:
  With one-click installations for platforms like WordPress and Facebook Messenger, integrating Kotae V2 with your existing infrastructure is a breeze. Advanced lead escalation features ensure that qualified prospects are seamlessly transferred to your team, ensuring no potential opportunity is missed.
  
  

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A Visionary Step Forward

“By launching Kotae V2, we are pushing the boundaries of AI-driven customer engagement,” said Duc Doba, CEO of Tokyo Techies. “Our goal is to empower businesses of all sizes with the tools they need to deliver personalized, high-quality customer experiences without the complexity or cost usually associated with advanced AI technology. Kotae V2 is more than just a chatbot, it’s a comprehensive, intelligent engagement platform that drives growth and fosters meaningful connections.”

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About Tokyo Techies

Since its inception in 2017, Tokyo Techies has been at the forefront of IT consulting and software innovation in Japan. Renowned for its transformative software solutions, Tokyo Techies serves an impressive client roster that includes SoftBank, Cybereason, WeWork Japan, and many more. The launch of Kotae and its evolved version, Kotae V2, underscores Tokyo Techies’ commitment to enhancing operational efficiency and elevating the customer experience through cutting-edge technology.

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